Most of the work is explaining
A building manager spends surprisingly little time calculating and surprisingly much time explaining the calculation. Every owner who does not understand where a figure comes from generates a conversation, and those conversations repeat month after month.
When each owner can see their own breakdown online, with the meter readings and the allocation method, most of those conversations disappear without a single meeting.
What the application solves
- Cost allocation on the real criteria: occupants, ownership share, floor area, metered consumption
- Payment notices generated with a breakdown by each type of cost
- A record of payments, arrears and penalties, calculated automatically
- Individual metering and allocation of the difference against the main meter
- Issue reports from owners, with a status and a person responsible
- The association's documents, available to those entitled to see them
Transparency as a working tool
In a residential association, mistrust comes from a lack of visibility rather than from the amounts themselves. An owner who can see the invoices, the allocation and the collections stops guessing.
The application gives everyone access to what concerns them: their own position in detail, the overall position in aggregate, and the committee everything. The manager gains time, and decisions get made on figures rather than rumours.