In a clinic, an appointment depends on three resources at once
A salon needs one free member of staff. A clinic needs, simultaneously, the right doctor, the right room, and sometimes a device shared between several specialities.
That is where most simple booking systems break: they allow an appointment for which, in reality, there is nowhere to hold it. The result is a crowded waiting room and a schedule that slips from ten in the morning onwards.
- Different durations for a consultation, a check-up and a procedure
- Doctors working across several locations at different times
- Devices shared between specialities
- Preparation time between patients, which has to be part of the schedule
What the application covers
- Booking that checks the doctor, the room and the equipment at the same time
- A patient record with the history of consultations, documents and recommendations
- Automatic reminders by SMS or email, with confirmation from the patient
- Online booking for patients, limited to the services you choose to open
- A record of services performed, by doctor and by service type
- Strict permissions: reception sees the schedule, the doctor sees the medical file
Health data follows its own rules
Health data is a special category under the GDPR, and treating it as ordinary data is one of the most expensive mistakes a clinic can make.
We build the application with clearly separated role-based access, an access log on every medical file, encryption of sensitive data and configurable retention policies. It does not replace legal advice, but it gives you the technical base that advice can be applied to.